Refund & Returns Policy
Due to the nature of our products, we maintain strict return and refund guidelines.
Returns
We only accept returns for items that arrive damaged or incorrect.
Customers must contact us within 48 hours of delivery with clear evidence (photos).
Non-Returnable Items
For safety and hygiene reasons, we do not accept returns on opened or used products.
Refunds
Approved refunds will be processed once the returned item is received and inspected.
Refunds will be issued to the original payment method.
Order Issues
If your order arrives damaged, incorrect, or incomplete, please contact us immediately at: [info@alluviwellness.com]
Cancellations
Orders may be cancelled before dispatch. Once shipped, cancellations are not possible.
Important Notice
All products are supplied for professional/research use only.
For support, contact: [info@alluviwellness.com]